Legal

Privacy Policy

Last updated: June 2025

At SINCETECH LTD, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains what data we collect, why we collect it, and how we use it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

SINCETECH LTD is a company registered in England and Wales. We provide mobile application and web application development services. Our website is since-tech.co.uk.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@since-tech.co.uk.

2. What Data We Collect

We collect personal data only when you voluntarily provide it to us. This includes:

•Contact form submissions — your name, email address, company name, project details, and budget range when you contact us through our website.

•Email correspondence — any information you share when communicating with us directly by email.

•Usage data — anonymous analytics data such as pages visited, time on site, and browser type, collected via privacy-friendly analytics tools. This data cannot identify you personally.

3. How We Use Your Data

We use the personal data you provide solely for the following purposes:

•To respond to your enquiry and discuss your project requirements.

•To send you information relevant to your project or our services, where you have requested it.

•To improve our website and services based on anonymised usage patterns.

We do not use your data for automated decision-making or profiling, and we do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

•Legitimate interests — responding to your project enquiry and conducting our business.

•Consent — where you have explicitly agreed to receive communications from us.

•Contract — where processing is necessary to perform a contract with you or take steps at your request before entering a contract.

5. How We Store and Protect Your Data

Your data is stored securely on servers located within the UK and European Economic Area (EEA). We use industry-standard security measures including encryption in transit (TLS/HTTPS) to protect your personal data.

We retain contact form enquiry data for up to 24 months, after which it is securely deleted unless we have entered into a business relationship with you, in which case we retain relevant records for the legally required period.

6. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and business, including:

•Email delivery providers — to send responses to your enquiries.

•Analytics providers — anonymous, aggregated data only.

All third-party providers are contractually required to handle your data in accordance with UK GDPR.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

•Right of access — to request a copy of the personal data we hold about you.

•Right to rectification — to request correction of inaccurate or incomplete data.

•Right to erasure — to request deletion of your personal data where there is no legitimate reason for us to continue processing it.

•Right to restrict processing — to request that we limit how we use your data.

•Right to object — to object to processing based on legitimate interests.

•Right to data portability — to receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at hello@since-tech.co.uk. We will respond within 30 days.

8. Cookies

Our website uses minimal cookies necessary for the site to function correctly. We use privacy-friendly analytics that do not use cookies or tracking scripts that identify individual users. We do not use advertising or third-party tracking cookies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date of the most recent revision will be shown at the top of this page. We encourage you to review this policy periodically.

11. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

For any privacy-related enquiries, contact us at hello@since-tech.co.uk